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Output voltage

I ordered the Gen 2 Pulse Pal already assembled recently. When I measure the output voltage of the four output channels it's always shifted. For example, I adjust the Pulse pal to give a 0.5V pulses and the oscilloscope will read 0.05V. I even used a multimeter to check every output channel but the same thing happens. 

I also used MATLAB to adjust it to a certain voltage and the readings are still shifted. 

Hi Marwa,

Is the signal always smaller by a factor of 10?
If so, your oscilloscope's 'Probe' setting may be configured to 10x. If it is 10x, and you set it to 1x, do you see the expected value? 


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