Pulse Pal Hardware installation

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Pulse Pal Hardware installation
#8
Hi Dymphie

You have Pulse Pal 2, so Pulse Pal 2_X  is the correct folder. It's unusual that the port did not disappear from the device manager when you unplugged it. I'm not sure what to make of that.  

It sounds like Windows XP has a driver already installed that it thinks is compatible with Pulse Pal, but actually isn't. If you right-click the device in the device manager, select "properties" and then the "driver" tab and the "driver details" button, you can see details about the driver file Windows is using. Could you please post the vendor and the path to the driver file you find there?

One option is to completely uninstall the device and move the incorrect driver file out of the C:/windows/system32/ directory. This will force Windows to try the Arduino driver, because it won't have a "better" one available. There is some risk to this - other instruments may depend on the existing driver, so remember to move the existing driver back to /system32/ when you're done.
Another option is to try the latest driver from Arduino. You can download it here (choose "zip for non-admin install"), extract the .zip and the drivers are in /arduino-x.y.z/drivers. Perhaps Windows XP will recognize the latest one as a "better" driver than the one you have.

-Josh
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Messages In This Thread
Pulse Pal Hardware installation - by dsuchan - 02-16-2018, 07:36 PM
RE: Pulse Pal Hardware installation - by Josh - 02-16-2018, 11:26 PM
RE: Pulse Pal Hardware installation - by dsuchan - 02-16-2018, 11:59 PM
RE: Pulse Pal Hardware installation - by Josh - 02-17-2018, 07:11 PM
RE: Pulse Pal Hardware installation - by dsuchan - 02-19-2018, 04:37 PM
RE: Pulse Pal Hardware installation - by Josh - 02-19-2018, 07:59 PM
RE: Pulse Pal Hardware installation - by dsuchan - 02-19-2018, 09:11 PM
RE: Pulse Pal Hardware installation - by Josh - 02-21-2018, 03:01 AM
RE: Pulse Pal Hardware installation - by dsuchan - 02-21-2018, 04:35 PM
RE: Pulse Pal Hardware installation - by dsuchan - 02-21-2018, 06:27 PM
RE: Pulse Pal Hardware installation - by Josh - 02-21-2018, 08:25 PM

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