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Bpod does not turn on

I was using Bpod state machine r2.
It was working fine last month. I did not touch it for the past couple weeks and today I found it turned off (no blue or green light).

All I did today was to run windows update and install sound card on the computer. I do not remember if it was turned on or off before these procedures.

I tried plug the bpod in into multiple different computers but it does not turn on. I also changed USB and power cables but no luck.

What can I do in this case?

Thank you,
This issue was resolved offline - we sent out a new state machine in exchange for the defective one.

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